Yes, Coach can be customized in a few different ways to your program participants and local labor market. These include:

• Custom designed modules and activities

• Custom prompts for specific frameworks, languages, or styles

• Inclusion of your resources and course catalog

Reach out to learn more!

Coach's knowledge base comprises multiple components, including large language models (LLMs) and an educational resource database (ERD). While the update frequency of the LLMs is determined by their providers, our team regularly enhances the ERD with current information and resources from our partnering organizations. We also continuously work to improve the quality and relevance of Coach's outputs.

Currently, Coach can provide some regional and local-specific information. In the coming months, we plan to integrate more comprehensive and detailed regional/local labor market data, significantly expanding Coach's ability to offer location-specific insights.

We offer two integration options: API and a customizable widget. For technical details, pricing, and other questions on these options, please reach out to us.

Yes, Coach adheres to WCAG 2.2 AA accessibility guidelines. We recognize, however, that there is always room for improvement, and our team is actively working on additional accessibility features. We recently added both text-to-speech and speech-to-text functionality, for example, and improved tab navigation.

For more information on Coach's accessibility features, reach out to our team at partner@aicareercoach.org.

At CareerVillage, we prioritize the security and privacy of user data. We use a combination of technical, administrative, and physical safeguards to protect your information from unauthorized access or disclosure.

Here's a breakdown of our data protection practices:

• Data Encryption: We employ robust encryption methods to protect your data both in transit and at rest.

• Access Controls: Only authorized personnel have access to your data, and they are required to follow strict security protocols.

• Regular Monitoring: We continuously monitor our systems for security threats and take prompt action to address any vulnerabilities.

We only use your data for the following purposes:

• Providing our services: We use your information to deliver the career coaching and resources you need.

• Improving our platform: We analyze your data to understand how you use our services and make improvements. User data and interactions are not used to train the AI.

• Communicating with you: We may use your information to send you important updates or notifications.

We will never sell your personal information to third parties.

If you have any further questions about how we protect your data, please don't hesitate to contact us.

Yes! We offer customized onboarding (typically includes at least one live onboarding and training session) and ongoing support. We also offer a growing number of resources to help with setting up, troubleshooting, and engaging your learner population.

Our pricing model is designed to provide flexibility and accessibility, catering to various institution types and their needs. We offer 'per license' or 'per token' pricing, depending on the solution you're interested in. Discounts may also be available. Contact us for a quote!